Teller Transaction Red Flags™ | Free Bank & Credit Union Quick Reference

Would Your Teller Know When to Pause a Transaction?Not every unusual transaction is fraud.But frontline employees need to recognize when something doesn't look right—and know what to do next.Teller Transaction Red Flags™ is a FREE quick-reference guide designed for bank and credit union frontline employees.Instead of asking tellers to investigate suspicious activity themselves, this resource reinforces a simple frontline habit:RECOGNIZE → PAUSE → FOLLOW PROCEDURE → ESCALATEWHAT'S INSIDE?This practical 2-page reference covers warning signs involving:✓ Identity & transaction authority✓ Checks and deposit items✓ Currency and reporting awareness✓ Scams and coercion✓ Potential financial exploitation✓ Unusual account activity✓ Behavioral and process warning signs✓ Attempts to bypass procedures or controlsMORE THAN JUST RED FLAGSThe guide also answers the question every frontline employee needs to understand:What should I do when something doesn't look right?Employees are reminded to:✓ Stay professional✓ Avoid accusations✓ Follow institution procedures✓ Document objective facts✓ Escalate appropriately✓ Protect SAR confidentiality✓ Avoid conducting their own investigationBUILT FOR THE FRONTLINEIdeal for:• Bank tellers• Credit union tellers• Universal bankers• Branch managers• Teller supervisors• New-hire onboarding• Branch coaching• Fraud-awareness refreshers• Financial institution training teamsPrint it.Use it during teller coaching.Keep it available as a quick-reference resource.Most importantly, use it alongside your institution's own policies, procedures, systems, approval authorities, and required compliance training.FREE DOWNLOADBuild stronger frontline awareness—one transaction at a time.Jay Get It™Practical Banking Training & Compliance ResourcesEducational use only. This resource does not replace institution-specific policies, procedures, required regulatory training, management approval, or legal/compliance guidance.