JAY GET IT · VIDEO LESSON + PRACTICE
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Check Fraud Red Flags: Observe, Verify, and Refer
Watch the frontline check-review lesson, distinguish a warning sign from proof, and use a focused free job aid.
Watch: How Bank Tellers Detect Fake Checks | Check Fraud Red Flags Explained
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Video published: April 27, 2026 (Pacific time). Companion lesson last substantively reviewed: November 2, 2026.
Understand the decision
- Review the item and the request using the institution’s required verification process.
- An alteration or inconsistency is a reason for review, not an accusation or a guarantee that a check is fraudulent.
- Preserve relevant facts and involve the appropriate colleague when the issue exceeds your authority.
Source context
Practice independently
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Review the free Before You Cash That Check job aid
Use a focused reminder of check-fraud concerns and frontline next steps. Check the resource’s format and free delivery details.
Review the free Before You Cash That Check job aidEdited learning transcript
This condensed companion follows the video’s main teaching points. It is edited for readability and qualified by the review notes above; it is not a verbatim record. Timestamp links open the corresponding part on YouTube.
0:00 — The purpose of a check review
The lesson introduces check processing as a task that combines accuracy, customer service, and risk awareness. Pay attention to the request as well as the document. Work within the institution’s verification and acceptance procedures.
1:14 — Review the key facts
The video’s five-point reminder addresses the date, payee, amounts, signature, and endorsement. Use those points to organize questions. They are not a substitute for a complete approved process or a legal determination that an item is payable.
1:54 — Recognize an inconsistency
Possible alterations, unusual printing, or a missing expected feature may justify review. Some genuine items also look unfamiliar, and a convincing appearance does not prove payment. Keep observations separate from conclusions.
2:16 — Pause, verify, and escalate
When a concern arises, use neutral language and follow the required verification and referral process. Do not accuse the customer, invent an explanation, or override a warning without the required authority.
3:19 — Apply the habit consistently
Use the appropriate facts, document as required, and ask for authorized help. The independent case below tests a conflict in the item’s amounts; the linked course adds broader fraud conversations and practice.