Bank Teller Robbery & Security Training Job Aid

Security isn’t just a procedure—it’s part of every teller’s responsibility.

The Bank Teller Robbery & Security Training Job Aid is a practical, easy-to-follow training resource designed for bank and credit union tellers, frontline employees, and anyone learning the fundamentals of branch security.

Created as part of the Jay Get It Teller Basics Training Series, this 10-page guide helps reinforce what to do before, during, and after common branch security situations—while keeping one principle at the center of every response:

Preserve life first.

Inside the guide:

✓ Robbery Response — Before, during, and after procedures
✓ Bomb Threat Response — Key information to capture and escalation steps
✓ Kidnapping & Extortion Threats — How to respond and escalate appropriately
✓ Run • Hide • Fight — Active-shooter response overview
✓ Fire & Evacuation Procedures
✓ Con Artist & Financial Scam Red Flags
✓ Elder Financial Exploitation Awareness
✓ Daily Teller Security Routines
✓ SAFE Security Method — Scan • Activate • Focus • Escalate
✓ 3 Real-World Practice Scenarios
✓ Scenario Answer Key
✓ Knowledge Check
✓ Teller Station Quick Reference

Who is this for?

This guide is ideal for new bank tellers, credit union employees, frontline banking professionals, branch teams, aspiring tellers, and experienced employees looking for a security refresher.

Use it alongside the Jay Get It training video, as an individual study resource, or as a quick-reference guide to reinforce important security concepts.

Digital Download: 10-page PDF
Format: 8.5" × 11" — easy to view digitally or print
Series: Jay Get It | Teller Basics Training

KNOW IT. APPLY IT. GET IT.

Educational purposes only. This resource does not replace your financial institution's security procedures, emergency action plan, regulatory requirements, or instructions from law enforcement/emergency personnel. Always follow your employer's policies and approved procedures.